When do I need a custom solution? back
When there is no off-the-shelf solution or you're not part of a corporate chain that supplies you with software.
When your business is running you instead of you running it.
When multiple office personnel need to work with your information simultaneously.
When you realize your inefficiencies are costing real revenue.
When your business is tightly regulated and you need to document your compliance.
Summary:
For these and other reasons, you a need a better solution. At a minimum you need an information analysis, which I am glad to provide at no initial cost.